Privacy Policy

Privacy Policy
Effective Date: 06/03/2025

Milestone Memories we value your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our Facebook lead ads.

1. Information We Collect

When you submit a form through our Facebook ad, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Any additional details you provide in the form

2. How We Use Your Information

We collect this information to:

  • Contact you regarding your enquiry

  • Provide services or offers related to your request

  • Send updates, promotions, and marketing communications (if you opt in)

  • Improve our services and customer experience

3. How We Store & Protect Your Information

Your information is stored securely in our database and may be managed through third-party platforms such as email marketing or customer relationship management (CRM) systems. We implement security measures to protect your data against unauthorised access, alteration, or disclosure.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third-party service providers who assist in delivering our services, such as email platforms or customer management tools. These providers are required to protect your information and use it solely for the intended purpose.

5. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Ask us to update, correct, or delete your information

  • Opt out of receiving marketing communications at any time by clicking "unsubscribe" in emails or contacting us directly

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Milestone Memories
admin@milestonememoriesau.com.au

By submitting your information through our Facebook lead ads, you agree to the terms of this Privacy Policy.